Refund policy

30 Day Return Policy
We want you to be completely satisfied. If you are not happy for any reason you may return your item within 30 days of receiving it for a full refund.

How To Start A Return
Email pawhaulsupport@gmail.com with your order number and reason for return. We respond within 24 hours.

Refunds
Once we receive your return it will be processed within 5-7 business days back to your original payment method.

Damaged Items
If your item arrives damaged email pawhaulsupport@gmail.com with a photo within 7 days. We will send a replacement or issue a full refund.

Contact
All return requests go through pawhaulsupport@gmail.com. We always respond within 24 hours.